Logistics Customer Service Executive (6 months/LOGISTICS MNC) - Training Provided/West/up to $3k #HAO

Salary: up to $3000 Duration: 6 months Working Days & Hours: Mon-Fri Office Hours Location: Pioneer (transport from Boon Lay) Job Description: • To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner. • To manage + process received orders in the system, handing them over to the warehouse operations team for completion. • To communicate with customers regarding the order status or when issues arise. • To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry. • To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary. • To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction). • To ensure compliance with all customer contractual obligations on the part of the company. • Any other reasonable logistics duties and ad-hoc duties as assigned by supervisor. Job Requirements: Min Diploma in Logistics/Supply Chain/Business or similar Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg Ally Audrey Lok Xin Woon Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R21102307 allylok@recruitexpress.com.sg