IPPUDO SINGAPORE PTE. LTD. is hiring for a Management Trainee internship — a 6-month, on-site Operations role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Customer Service Skills, Coaching, Leadership, Microsoft Excel, and Quality Control are a strong fit.
About this role
Join Ippudo and you will enjoy the fun in our family! Duties and Responsibilities: • Bring customers to their tables. • Clearing and setting up of tables. • Preparation of condiments, beverages and desserts. • Serving of food and beverages. • Sending of bills and cashiering. • Wiping of utensils. • Answering phone call and customers’ inquiries. • Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc. • Attending to customers’ needs. • Making daily sales report and updating maintenance report. • Sorting invoices, recording food loss and assisting with petty cash claims. • Ordering from suppliers, maintaining inventory list and stocktaking. • Training and coaching of staff. • Section planning. • Learn about food and beverage knowledge, and company’s culture. • Leading store’s daily meeting – reviewing operations and sales. • Reporting to Store Manager. • Resolving basic customers’ complaints. • Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image. • Ad hoc duties assigned by superior/manager. Requirements: • Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent. • At least 1-2 year(s) of working experience in the related field is required for this position. • Good interpersonal and communication skills. • Independent, self-motivated, resourceful and reliable. • Problem solver and has passion to think out of the box to achieve desires outcome. • Able to work efficiently under pressure. • Basic customer service skills. • Good work ethics (integrity, teamwork, punctuality, respect).
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