About this role
Period required: 28 Jul – 25 Sep @ The Fullerton Hotel / 24 Aug – 25 Sep @ Takashimaya/ 29 Aug – 25 Sep @ VivoCity/ 4 Sep – 25 Sep @ NEX Key Responsibilities • Promote and sell mooncakes professionally at retail booths, festive fairs, and roadshow locations while providing excellent customer service. • Assist customers with product recommendations, flavour selections, gift packaging options, and promotional offers to enhance the overall shopping experience. • Handle customer inquiries, process sales transactions accurately, and manage cashless or cash payments efficiently. • Maintain proper stock levels by monitoring inventory, performing stock top-ups, and ensuring products are well-arranged and displayed attractively. • Support basic packing, gift box arrangement, and order preparation for walk-in and pre-order customers. • Ensure the sales booth is clean, organized, visually appealing, and aligned with brand presentation standards at all times. • Achieve daily sales targets through active product promotion, upselling, and customer engagement. • Coordinate with team members and supervisors to ensure smooth booth operations during peak festive periods. • Follow proper hygiene, food handling, and operational procedures while working in a fast-paced retail environment. Requirements: • Friendly, customer-focused, and sales-driven personality. • Good communication and interpersonal skills. • Able to handle transactions accurately and responsibly. • Comfortable working in a fast-paced retail or festive event environment. • Prior retail, food & beverage, or festive sales experience is an advantage. • Able to work flexible hours, weekends, and public holidays during the mooncake festival season.
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