Programme Management Executive (Outram Park, 10 Months)

Job Scope: ·       Support the management of the programme’s participant cohort, including tracking enrolment, participation status, and programme reward milestones ·       Maintain accurate records of participant on boarding, progress, and engagement ·       Manage and resolve escalated enquiries from programme participants and clinical partners regarding application processes, rewards, and other programme-related matters ·       Coordinate logistics related to programme activities (recruitment and implementation), pilot touchpoints, and follow-ups ·       Provide first-line support for the digital platform and troubleshooting assistance to users ·       Serve as the liaison between the programme partners, effectively triaging and routing programme-related enquiries to appropriate stakeholders ·       Support all administrative documentation related to the programme ·       Ability to support execution of basic marketing initiatives, preparation of participant communications (e.g. emails, messages, reminders) and track engagement metrics ·  Support ad-ho operational tasks to ensure smooth day-to-day running of the programme Requirements: ·       Diploma or Bachelors in Public Health, Business Administration, Health Sciences, Marketing, Communications, or related field ·       Minimum 3 years of experience in operations, project coordination and/or customer/client facing roles ·       Strong organisational and coordination skills, with ability to manage multiple workstreams (implementation logistics and participant cohort management) concurrently ·       Good written and verbal communication skills, especially in responding to participant queries ·       Good digital literacy and an aptitude in learning new technologies ·       Strong competency in Microsoft Office applications, particularly Excel and PowerPoint ·       Exposure to marketing and ops tools such as Canva and FormSG, etc. ·       Experience supporting digital platforms, programmes, or pilots will be an advantage ·       Familiarity with health applications, wearable devices, or digital onboarding processes Location: Outram Park Contract Duration: 10 Months Salary: $17/H Working Hours: Mondays to Fridays (office hours) EA License No.: 96C4864 Reg. No.: R22110485 (Shanice Lim Xin Ni)