About this role
Job description: Card Compliance & Regulatory Management • Lead delivery of card compliance initiatives driven by card schemes(Visa, Mastercard, AMEX, JCB, CUP), regulators, and internal risk mandates. • Ensure timely assessment, planning, and execution of scheme bulletins, regulatory mandates, and compliance remediation items. • Ensure compliance with relevant regulatory and industry standards (e.g. MAS, PCI DSS, scheme rules). Stakeholder & Communication Management • Lead end‑to‑end engagement across business, technology, and vendor partners, covering planning, governance, communications, budgeting, resource alignment, and change management. • Manage stakeholder expectations through structured governance forums and transparent communication. • Deliver clear, concise, and effective executive‑level updates on project milestones, risks, dependencies, and delivery progress. • Provide comprehensive status reporting across GTO and business leadership, ensuring alignment of deliverables and timelines. Process, Analysis & Delivery Execution • Act as primary project point‑of‑contact for risk, compliance, and audit engagements, including internal audit, technology risk, and external reviews. • Ensure all compliance deliverables are well‑documented, traceable, and audit‑ready. • Drive end‑to‑end delivery of complex, multi‑business‑line initiatives in alignment with strategic objectives and UOB SDLC and stage‑gate standards. • Own the full project lifecycle (Waterfall, Agile, Hybrid), including planning, governance, execution, and tracking against time, scope, and budget. • Prepare detailed project plan for all phases of the project. • Coordinate across business, operations, and technology teams to manage dependencies, risks, issues, and scope changes effectively. • Maintain high‑quality delivery through disciplined tracking of progress and upkeep of RAID (Risks, Assumptions, Issues, Dependencies) artifacts. • Govern change and release activities through appropriate forums (Monthly review with business stakeholder, PSC), ensuring compliance, risk sign‑offs, and operational readiness prior to production deployment. • Understand interdependencies between technology, operations and business needs. • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables. Requirement: • Bachelor’s degree in computer science. • Project Management certification (PMP, Prince2) is an advantage. • Exposure to banking technology risk, compliance, or audit processes is preferred. • Executive‑level communication and stakeholder management. Detail‑oriented with strong leadership presence and high independence. Key domain / technical skills: • 10+ years of experience in credit cards, scheme bulletin and compliance mandate. • Experience in leading and executing large Credit Cards project covering acquiring and issuing. • Ability to translate high‑level business needs into detailed functional and non‑functional requirements. • Strong understanding of credit card systems, authorization and their integration across enterprise processing systems. • Proven experience leading and delivering large‑scale Credit Card Bulletin implementation programs. • Ability to manage multiple concurrent priorities and deliver under pressure. • End‑to‑end program management experience, including budget ownership ($5–$10M), risk management, and dependency/critical path oversight. • Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards. • Proficient across Waterfall, Agile, and Hybrid delivery models with strong SDLC governance. • Strong delivery discipline: governance, requirement clarification with business, technical, and testing team. • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
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