Quality Service Casual Officer (1-Year Contract)

Key Responsibilities • Attend to clients’ enquiries via phone and email professionally and promptly • Provide frontline support to walk-in clients • Assist with administrative and coordination duties for the team • Maintain proper documentation and handle sensitive information with confidentiality • Support any other operational duties assigned by the reporting manager Requirements • Diploma in any discipline • Candidates without a diploma but with relevant customer service or administrative experience are also welcome to apply • Fresh graduates are encouraged to apply • Good command of spoken and written English • Proficient in Microsoft Office applications and comfortable using multiple systems • Organised, detail-oriented, and able to manage tasks effectively • Able to interact professionally with members of the public Working Hours • Monday to Thursday: 8.00am – 5.30pm • Friday: 8.00am – 5.00pm • Off on Saturdays, Sundays and Public Holidays Interested applicants are invited to submit their updated resume in MS Word format for consideration. Only shortlisted candidates will be notified. We regret to inform that only shortlisted candidates will be notified.