RESTAURANT MANAGER

Responsibilities·        Coordinate dailyFront of the House and Back of the House restaurant operations ·        Deliver superiorservice and maximize customer satisfaction ·        Respondefficiently and accurately to customer complaints ·        Regularly reviewproduct quality and research new vendors ·        Organize andsupervise shifts ·        Appraise staffperformance and provide feedback to improve productivity ·        Estimate futureneeds for goods, kitchen utensils and cleaning products ·        Ensure compliancewith sanitation and safety regulations ·        Managerestaurant’s good image and suggest ways to improve it ·        Controloperational costs and identify measures to cut waste ·        Create detailedreports on weekly, monthly and annual revenues and expenses ·        Promote the brandin the local community through word-of-mouth and restaurant events ·        Recommend ways toreach a broader audience (e.g. discounts and social media ads) ·        Train new andcurrent employees on proper customer service practices ·        Implementpolicies and protocols that will maintain future restaurant operations Requirements andskills·        Proven workexperience as a Restaurant Manager, Restaurant General Manager ·        Proven customerservice experience as a manager ·        Extensive foodand beverage (F&B) knowledge, with ability to remember and recallingredients and dishes to inform customers and wait staff ·        Familiarity withrestaurant management software, like OpenTable and PeachWorks ·        Strongleadership, motivational and people skills ·        Acute financialmanagement skills