About this role
Job Summary Provide end-to-end customer support and sales for vehicle rentals by understanding customer needs, recommending suitable vehicles, and managing reservations. The role focuses on driving sales through walk-ins, calls, emails, and online leads, while building strong product knowledge to upsell additional services such as insurance and bundles. It also involves handling rental documentation accurately and nurturing long-term customer relationships through follow-ups and prompt issue resolution. Responsibilities • Assisting customers in choosing the right rental vehicle • Engage walk-in customers, answer inquiries via phone or email and covert inquiries into appointment bookings • Identify opportunities to upsell additional product add-ons (e.g insurance/damage coverage) Requirements • Prior sales experience in retail/telemarketing • Able to commit at least 6 months Other Information • Location: Tampines • Working Schedule: Monday to Friday, 10am - 7pm • Salary: $13/hr + Base Commissions + Performance Commission (Up to $1.5k) Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918
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