Salesforce Architect

• Hands-on experience across full project development life cycles (SDLC). • Strong ability to evaluate and recommend suitable technologies aligned with the Customer’s technology directions (e.g. cloud adoption, enterprise architecture, legacy system modernization, SG Tech Stack). • Experience in designing and implementing .NET and/or J2EE applications, with excellent data modelling and SQL skills. • Solid understanding of server-side .NET and/or Java development, Service-Oriented Architecture (SOA), web services, and public-facing web applications / e-services. • Key Skills • Proven experience as a Solution/System Architect, with a strong background in system design, performance tuning, prototyping, and system maintenance. • Hands-on experience with Salesforce Service Cloud / PSS. • Strong expertise in Salesforce OmniStudio, Apex, and Salesforce Platform API development. • Proven experience in designing and implementing Service Cloud solutions, with a solid understanding of Service Cloud integrations, case management, and related workflows. • Experience with third-party system integration using APIs, web services, or middleware platforms (advantage). • Proven ability to translate and decompose complex business requirements into clear, structured technical specifications and solution designs. • Strong analytical and problem-solving skills, with the ability to think creatively and propose innovative, “out-of-the-box” solutions.