About this role
Responsibilities: • Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking, and security components • Collaborate with application, security, and other internal teams to resolve complex issues related to cloud-based services and infrastructure • Monitor and maintain the health, performance, and security of cloud-based services, identifying and addressing potential issues proactively • Drive continuous improvement and optimization of cloud infrastructure and services through automaton where possible, ensuring high availability, performance, and cost efficiency • Implement and manage cloud security controls, compliance requirements, and best practices to protect cloud resources and data • Develop and maintain documentation, best practices, and standard operating procedures for cloud-based infrastructure and services • Participate in the planning, implementation, and optimization of cloud-based solutions, ensuring alignment with business requirements and industry best practices • Stay current with industry trends, emerging technologies, and best practices in cloud architecture, deployment, and operations Requirements • Bachelor’s degree in computer science, Engineering, or a related field; or equivalent work experience • Proven experience as a Cloud Engineer or similar role, with a deep understanding of cloud platforms and infrastructure as code (IaC) principles and best practices • Experience with cloud platforms e.g., AWS, Azure, GCP. Familiarity with Government Commercial Cloud (GCC) is a strong advantage • Deep understanding of observability principles and best practices – strong knowledge on AppDynamics, Dynatrace, APM tools & Open Telemetry • Proficiency with observability tools such as Prometheus, Grafana, ELK Stack, Datadog, New Relic, etc • Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes) • Experience with scripting and automation languages (e.g., Python, Bash, etc.) • Knowledge of Site Reliability Engineering (SRE) principles and practices • Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible)Understanding of cloud security, compliance, and best practices for protecting cloud resources and data • Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and communicate technical concepts to non-technical stakeholders
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