Senior Executive, Planning & Operations (3-year contract), SMU Academy

COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence. RESPONSIBILITIES • Facilitate seamless operations of Academy courses through catering, logistical and administrative support. • Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners. • Manage both face-to-face and online courses, ensuring their effective administration. • Support programmes that are conducted outside normal office hours as and when required. • Other duties as assigned. QUALIFICATIONS • Degree or Diploma holder with at least 2 years of relevant work experience. • Service-oriented mindset with keen attention to detail and proactive problem-solving skills. • Strong collaboration and communication skills for effective teamwork and stakeholder engagement. • Self-driven, adaptable, and resourceful in navigating changes. • A keen interest in process improvement and efficiency. • Prior experience in training, administration, or course coordination is preferred. • Able to work on a rotating shift basis, which includes evening shifts and Saturdays. OTHER INFORMATION #LI-LK1 Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary. Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University