Senior Manager, Procurement (2-year contract), Office of Procurement

COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence. RESPONSIBILITIES • Provide administrative and operational support for procurement transformation initiatives, including post Ariba adoption. • Manage stakeholder communications, ensuring timely and accurate handling of inquiries (i.e. Zendesk ticketing system) and requests. • Conduct Ariba training and coaching to stakeholders. • Deliver analytical support through data analysis, reports, and dashboards to support procurement decision making. • Review and administer user access controls (e.g. Ariba licences etc). • Updating Procurement Policies, Procedures and Handbook changes and implementation. • Ensure adherence to procurement policies, procedures, and processes. • Provide support for supplier onboarding activities to facilitate smooth integration and ensure compliance with organisational standards. • Other duties as assigned. QUALIFICATIONS • Bachelor's degree in related field, with more than 10 years of work experience • Basic requirements: • Minimum of 10 years of experience in procurement. • Proven experience in end-to-end procurement processes and systems, particularly Ariba. • Strong organizational skills and the ability to manage multiple tasks simultaneously. • Excellent communication and training skills. • Strong decision-making abilities and a proactive approach to problem-solving and conflict resolution. • Collaborative mindset and ability to work across diverse teams. • Detail-oriented with a commitment to accuracy in documentation. • Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities. • Hands-on experience with Ariba procurement platforms, including familiarity with Source-to-Contract (S2C), Procure-to-Pay (P2P), and Supplier Lifecycle & Performance (SLP) processes. • Preferred requirements but not mandatory: • Prior experience in process improvement or change management. • Able to work independently. • Strong relationship-building skills with stakeholders. • Ability to communicate and document ideas in a way that is accessible and aligned with leadership expectations. • Knowledge or exposure to AI tools and concepts is an advantage. OTHER INFORMATION #LI-XL1 Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary. Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University