Service Advice

Automotive Service Advisor – Job Scope• Attend to customers’ vehicle servicing and repair enquiries professionally • Prepare service quotations, repair orders, and explain recommended repairs • Coordinate with technicians and workshop team to ensure timely job completion • Provide updates to customers on vehicle status and repair progress • Handle customer complaints and maintain strong customer relationships • Conduct vehicle inspections and recommend preventive maintenance services • Ensure proper documentation and follow-up after servicing • Maintain high standards of customer service and workshop operations • Possess valid driving license with ability to test drive and move vehicles when required