Student Pastoral Care Officer - 5 Months Contract

Key responsibilitiesStudent Emotional & Behavioural Support• Provide first-line emotional and pastoral support to students. • Support students who may be anxious, distressed, withdrawn, or emotionally overwhelmed. • Apply active listening, restorative practices, and de-escalation techniques to support students constructively. • Build positive and trusting relationships with students while maintaining professional boundaries. • Encourage positive coping strategies, emotional regulation, and resilience. Case Management & Well-being Monitoring• Monitor and support students who may require additional emotional or behavioural support. • Maintain appropriate records relating to student support, interventions, and follow-ups. • Work closely with school stakeholders to coordinate student support efforts. • Observe and report concerns relating to student well-being, attendance, or behaviour where necessary. Incident Response & Student Support• Respond appropriately to student incidents, emotional distress situations, or behavioural concerns. • Support the de-escalation of situations while prioritising student safety and well-being. • Provide immediate emotional support to students when required. Preventive & Well-being Programmes• Support or facilitate student well-being initiatives, social-emotional learning (SEL), or peer support activities. • Assist in preventive efforts aimed at promoting positive student behaviour and emotional well-being. • Encourage peer connectedness and a positive school environment. Family & Stakeholder EngagementCommunicate professionally and sensitively with parents or guardians regarding student well-being matters when required. Coordinate with relevant internal or external stakeholders to support student well-being initiatives. Requirements • Diploma or higher qualification in Education, Psychology, Counselling, Social Work, Community Services, or related disciplines will be an advantage. • Experience in student support, pastoral care, counselling support, mentoring, community engagement, or related environments will be an advantage. • Candidates with experience working with children, youths, or in education-related environments are welcome to apply. • Ability to manage challenging or sensitive situations in a calm, professional, and composed manner. • Good interpersonal, conflict resolution, and behaviour support skills. • Ability to handle sensitive information with discretion, maintain confidentiality, and exercise sound judgement in accordance with organizational guidelines. This is a 5-months Contract position under People Advantage(Certis Group). We appreciate your application and regret only shortlisted candidates will be notified. By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy (www.certisgroup.com/privacy-policy). We regret that only shortlisted candidates will be notified. Thank you for your interest. EA Personnel Name: Shandiya Subramaniam EA Personnel No: R25129925 EA License No: 11C3955