About this role
Responsibilities: 1. Enterprise HR Architecture & Transformation • Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes. • Establish a harmonised global HR architecture while accommodating regional and legal entity differences. • Lead architecture strategy for consolidation, simplification, and scalability across business clusters. • Including defining contingency integration architecture for scenarios where necessary. • Translate business priorities into a technology-enabled HR transformation roadmap. 2. Multi-Instance SAP SuccessFactors Strategy • Assess and rationalise multiple SAP SF instances, identifying consolidation or federation opportunities. • Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms. • Establish standards for configuration, extensibility, and governance 3. HR Process Enablement & Digitisation • Architect solutions to digitise and standardise HR processes across geographies and entities • Enable automation, case management (ServiceNow as primary platform), and workflow modernisation, including design of SF to ServiceNow integration for HR service delivery. • Define process standards and digital service delivery models 4. Data, AI & Digital Experience Enablement • Drive HR data architecture, harmonisation, and governance to ensure high-quality, consistent data. • Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardisation and establish architecture patterns for future GenAI extension. • Design data models and flows to support advanced analytics and productivity insights. 5. Integration & Ecosystem Architecture • Define architecture for integration across: SAP ecosystem (SF modules), Non-SAP HR tools and platforms. • Experience in SAP CPI/BTP as the primary integration middleware platform. • Manual processes and legacy systems. • Lead selection and design of integration patterns (API, middleware, event-driven) 6. Business Value Realisation • Align architecture decisions to core business outcomes: • Improved HR and business productivity • Reduced total cost of ownership (TCO) and HR cost-per-head ratio • Enhanced data quality to enable digital innovation • Improved employee and manager experience • Establish KPIs and value tracking mechanisms 7. Stakeholder & Governance Leadership • Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes. • Lead architecture governance, design authority, and decision-making forums • Provide thought leadership and advisory across complex transformation programs Requirements: • 10+ years experience in HR technology, with deep SAP SuccessFactors expertise • Proven experience as a Solution Architect on large-scale, global HR transformation programs • Experience handling multi-instance SAP SuccessFactors landscapes in global organisations with multiple legal entities and joint ventures. • Experience in HR operating model transformation and process digitisation • Strong knowledge of: i) Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. ii) HR process standardisation and operating models. iii) Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central. • Experience with: Integration architecture (SAP CPI / middleware), familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes, Data architecture and governance and HR automation and digital workflows • Strong understanding of HR digital transformation trends and maturity models, Application of AI / GenAI in HR (conceptual to practical), Intelligent automation and emerging HR technology • Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardisation) is advantageous given their inclusion in project scope • Ability to translate ambiguous business challenges into structured solutions, influence senior stakeholders across geographies and functions and lead cross-functional teams and decisions across multiple workstreams • Required Qualifications: SAP SuccessFactors certifications (EC, Architect, Integration), SAP Activate certified or equivalent SAP implementation methodology certification • Experience in highly regulated or complex global industries with exposure to M&A, carve-outs, or multi-entity harmonisation Licence no: 12C6060
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