About this role
6 Months Contract Location: Nanyang Avenue Salary: Up to $2,800/month About the Role This role is ideal for individuals who enjoy working in a fast-paced environment and engaging with students and stakeholders. Key Responsibilities • Handle daily counter duties, including phone and walk-in enquiries on student housing matters • Monitor shared email inboxes and digital platform, responding to queries as the first point of contact • Escalate urgent cases promptly for resolution • Communicate with student residents on scheduled maintenance, ad-hoc repairs, and other updates • Maintain accurate and up-to-date records (resident details, occupancy status, availability) to support billing and reporting • Manage facility reservations, including pre- and post-event coordination • Provide general administrative support Requirements • Minimum Diploma, preferably with at least 2 years of relevant experience in customer service or relationship management • Proficient in Microsoft Office (Outlook, Word, Excel) • Experience in an educational environment or familiarity with the education sector is an advantage Key Competencies • Strong written and spoken communication skills • Experience with CRM or hostel/resident management systems is a plus • Good interpersonal and stakeholder management skills • Able to handle confidential information with discretion • Team player with strong organisational skills and attention to detail Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
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