RECRUIT EXPRESS PTE LTD is hiring for a Temp Call Centre Officer (3 months contract) #Eunos #TNKC internship — a 12-month, on-site Operations role based in Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Customer Service Processes, Reserves, Information Technology, customer support strategies, and team meetings are a strong fit.
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About this role
Key Responsibilities • Handle customer enquiries and requests via phone in a professional and timely manner • Provide accurate information and support to customers and business partners • Maintain accurate records of customer interactions and service requests in internal systems • Follow up on enquiries and requests to ensure timely resolution and customer satisfaction • Escalate complex issues to the appropriate teams when required • Coordinate with internal stakeholders to support service delivery and operational requirements • Ensure service requests are completed within established service standards • Participate in training, team meetings, and continuous improvement initiatives • Perform ad-hoc duties and projects as assigned • Comfortable in speaking with customers over the phone Interested applicants may email resume to kellychooi@recruitexpress.com.sg Chooi Kelly (CEI Registration No: R25136207) Recruit Express Pte Ltd (EA: 99C4599) We regret only shortlisted candidates will be contacted
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