About this role
We are seeking a passionate Service Design & UserResearch Specialist to lead user research and service design initiatives. Why You’ll Love Working Here • Up to S$9,000 + AWS • Hybrid Work Arrangements • Government Projects Responsibilities • Plan and execute in-depth qualitative research through stakeholder interviews, observational studies, and ethnographic methods to uncover user needs and behavioural insights • Conduct user research to understand the needs and challenges to make informed design decisions • Manage stakeholder requirements and incorporate them into the product design • Develop detailed user journeys and service blueprints that illuminate current-state experiences and future-state opportunities Requirements • Min. of 5 years experience in service design, UX research, or related user-centred design disciplines • Experience with large-scale enterprise and B2B products and services • Proficiency in design tools e.g., Figma • A portfolio (Website, PDF, Google Slides, Figma, etc.) that demonstrates your design process By submitting your resume, you consent to the collection,use, and disclosure of your personal information per ScienTec’s Privacy Policy(scientecconsulting.com/privacy-policy). This authorizes us to: • Contact you about potential opportunities • Delete personal data as it is not required at this application stage Elias Yeo HongJie (Outsourcing Team) ScienTec Consulting Pte Ltd - 11C5781
Also in Government Policy
NEWTONE SERVICES PTE. LTD.
NANYANG TECHNOLOGICAL UNIVERSITY
SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD.