About this role
• Contact customers to resolve potential AML and tax information gaps • Review and validate the accuracy and reasonableness of submitted information • Handle appeals hotline and provide timely, accurate resolutions • Support administrative and documentation tasks in compliance with bank policies • Coordinate with internal teams to ensure smooth case completion • Monitor case progress to meet SLAs and regulatory timelines • Identify process gaps and suggest workflow improvements Joy Yeow Zhi Qian (CEI Registration No: R2096261) Recruit Express Pte Ltd (EA Licence No: 99C4599)
OAKDENE SERVICES PTE. LTD.