About this role
Administrative Executive [Case Processing| Up to $2,760 per month]We are looking for a detail-oriented and service-minded individual to support case administration, public enquiries, and application processing in a structured office environment. This role is suitable for candidates who are comfortable handling documentation, following up on cases, and communicating with members of the public and internal stakeholders. Key Responsibilities• In this role, you will assist with frontline counter support and follow up on telephone enquiries relating to application and administrative processes. • You will help members of the public with general guidance on application-related matters and ensure that cases, records, and assigned tasks are processed accurately within required timelines. • You will also support the processing of a high volume of system-submitted applications, monitor scheduled sessions and case lists, follow up on required directions or approvals, and update relevant parties on upcoming appointments or sessions through the appropriate channels. • Other duties include supporting records management, maintaining proper documentation, and assisting with general administrative tasks as assigned. Requirements• Candidates should have at least 1 to 2 years of relevant working experience in administration, operations support, customer service, case processing, or a similar role. • Good written and verbal communication skills are important, as the role involves handling enquiries and liaising with different stakeholders. • The ideal candidate should be organised, responsible, able to work independently, and comfortable managing tasks within fixed timelines. Candidates should also be able to work well in a team and remain calm when handling time-sensitive or high-volume work. Working Arrangement• This is a 12-month contract role • Working hours are Monday to Thursday, 8.30am to 6.00pm, and Friday, 8.30am to 5.30pm. • Nearest MRT Station is Chinatown MRT Station and Clarke Quay MRT Station. SalarySalary is up to $2,760 per month, depending on experience and suitability. Suitable ForThis role may be suitable for candidates with experience in administrative support, case coordination, document processing, public-facing support, registry operations, or customer service administration. Suitable candidates who are organised, service-oriented, and comfortable working in a structured, deadline-driven environment are welcome to apply. By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants. BGC Group Pte Ltd- Outsourcing Division EA Licence No. 05C3053 Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.
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