BUSINESS ANALYST

Key responsibilities Business Analysis & Solution Support ·      Work with stakeholders to understand business needs and document requirements (e.g. user stories, functional specifications, acceptance criteria) ·      Support analysis of current processes and identify opportunities for improvement ·      Assist in developing business cases or proposals where required ·      Participate in discussions with product teams to understand feature priorities, recommend approaches that best meet business needs Requirement and Delivery Support ·      Support the requirements lifecycle—from gathering inputs to validating requirements with stakeholders ·      Assist in reviewing solution options and documenting recommendations ·      Support testing activities (e.g. preparing testcases, reviewing test outcomes, SIT/UAT) ·      Track issues and follow up on resolution Governance & Coordination ·      Work closely with internal teams and external vendors to support delivery activities ·      Assist in organising discussions, workshops and requirement walkthroughs ·      Support communication and coordination across stakeholders ·      Maintain documentation and ensure proper record of requirements and decisions ·      Track delivery progress and milestones ·      Support governance processes such as reviews and sign-off processes Qualifications & Experience ·      Bachelor’s degree in computer science, Information Systems or related field ·      Understanding of end-to-end project or product delivery lifecycle ·       Strong analytical thinking and problem-solving skills ·      Good written and verbal communication skills ·      Ability to organize information and work across multiple stakeholders ·      Exposure to Agile or product-led delivery environments ·       Familiarity with tools such as Microsoft SharePoint (e.g.SharePoint), data analytics tool (e.g. Tableau Software) ·      Interest in digital transformation or process improvement