Cloud Engineer (Contract)

Key Responsibilities • Provide operational support for Azure cloud infrastructure and associated services. • Respond to incidents, service requests, and event alerts within defined service level agreements (SLAs). • Provide 24/7 production support. • Perform troubleshooting across Azure services, including Virtual Machines, Storage Accounts, Virtual Networks, Network Security Groups, Load Balancers, Azure Backup, Azure Monitor, and Log Analytics. • Execute routine operational tasks such as system monitoring, health checks, service restarts, backup verification, and configuration validation. • Manage and support monthly patching activities for Windows and Linux environments. • Assist in change implementation, maintenance activities, and patch deployments following established procedures. • Maintain accurate and up-to-date operational documentation and ticketing records. • Adhere to incident, problem, change, and request management processes. • Support compliance with security policies, audit requirements, and operational standards. • Collaborate with internal teams, customers, and service management teams to ensure service quality and continuous improvement Required Qualifications & Skills • Business Information Technology (including e-commerce technology, business information systems) • Minimum 5 years of hands-on experience working with AWS / Azure cloud environments. • Strong understanding of networking principles. • Experience in system administration for both Windows and Linux environments. • Familiarity with Azure DevOps, Terraform, configuration management, and continuous integration tools. • Proven experience managing patching cycles in enterprise environments. • Strong troubleshooting and problem-solving skills. • Good communication and documentation skills. Preferred Qualifications • Experience working in a 24/7 production support environment. • Knowledge of ITIL processes or service management frameworks. • Relevant Azure certifications are a plus. Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg) “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.”