Customer Order Support Assistant (Fresh Graduates Welcome)***

This will be an 12-months contract position based in Changi Business Park. Responsibilities: • Using SAP Order Management System to process new orders and order changes. • Assist in projects, process standardization, Continuous Process Improvement as well as process automation (using tools like AI, RPA). • Understand order pricing logic and apply initial pricing issue analysis. • Assist in resolving order pricing issue. • Manage Customer business partner records and other customer parametric setups. • Assist in timely resolution to facilitate order shipment. • Identify order data issues, perform preliminary investigation, and escalate to higher management and IT for further troubleshooting and resolution. • Reporting as needed to confirm proper execution of Order Management processes. Requirements: • Minimum Diploma holder. Fresh Graduates welcome. • Strong experience in using Microsoft Excel. • Experienced in Order Management module in SAP • Proficient with Microsoft Outlook, SharePoint, Teams, and Word • Open to working with AI technology. Able to: • quickly learn to accurately execute order entry and order change processes adhering to standard operating procedure • write clear, polite communications via email • communicate verbally in a diplomatic manner • multi-task on daily operational responsibilities as well as project related work in a deadline driven environment • work in a face paced, dynamic, and team environment Ethos Search Associates Pte. Ltd. EA License No: 13C6655 EA Reg No: R1988580 Jacky Chong