Customer Service cum Purchaser (Contract | Logistics) DT

Job Responsibilities • Manage end-to-end order processing, ensuring accuracy and timely system updates • Coordinate with customers and internal teams to provide order and shipment status updates • Prepare and issue purchase orders, and liaise with suppliers on delivery schedules and documentation • Handle shipping arrangements, including freight bookings, documentation, and customs coordination • Work closely with logistics partners, transporters, and warehouse teams to ensure smooth deliveries • Monitor shipments, resolve delays or discrepancies, and escalate issues when required • Support invoicing processes and ensure compliance with company policies and customer requirements • Maintain accurate records of orders, deliveries, and inventory-related transactions • Assist with operational tasks such as stock reconciliation and team support when needed Job Requirements • Diploma or Degree in Logistics, Supply Chain, Business, or related field • Minimum 3 years of relevant experience in order management, logistics, or customer service operations • Good understanding of import/export processes, customs regulations, and Incoterms • Experience working with suppliers, customers, and freight forwarders • Proficient in Microsoft Office (Excel, Word, Outlook) • Strong communication and interpersonal skills • Detail-oriented with good problem-solving abilities • Able to work independently in a fast-paced environment • Knowledge of Letter of Credit (LC) or trade documentation is an added advantage Attention to: Debbie Tan (debbie.tan@elitez.asia) By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence. Elitez Pte Ltd | EA Licence: 16C8004 | Debbie TAN | Registrations No: R26159853