Digital Operations Management Executive

Duration: 3 months (extendable to 1 year) Location: City Hall Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm Responsibilities: Digital Operations & Content Management • Manage daily website operations, including content uploads, updates, and maintenance such as event listings, metadata tagging, and digital record processing. • Act as a key point of contact for content update requests from internal teams and external stakeholders, ensuring timely and accurate execution. • Coordinate event approval workflows to ensure all content meets governance requirements, standards, and publishing criteria. • Conduct thorough quality assurance (QA) checks before publication to ensure accuracy, consistency, and compliance. • Perform regular audits of published content to keep information current, relevant, and error‑free. Analytics & Performance Reporting • Extract, compile, and validate key performance metrics to support weekly performance and target tracking reports. • Deliver accurate and timely reporting to stakeholders to support informed decision‑making. • Support trend and performance analysis by identifying key patterns and insights from digital and campaign data. • Partner with marketing and communications teams to develop campaign performance reports, funnel analysis, and post‑campaign insights. Requirements: • Diploma or Degree in Digital Media, Marketing, Business, Information Systems, or a related field. • Experience in digital operations, content management, website administration, or performance reporting is preferred. • Familiarity with content management systems (CMS), digital publishing workflows, and metadata management. • Basic understanding of digital analytics and reporting tools (e.g. website analytics, spreadsheets, dashboards). By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin