About this role
Responsibilities • Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests • Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners • Manage customer feedbacks/complaints with a good closure within the operational turnaround time • Ensure unresolved issues over the counter are promptly followed up within stipulated time • Assist with other ad-hoc duties assigned Requirements • Diploma/Degree in any relevant disciplines • Proficient in MS Office Interested applicants please email your resume to meganng@recruitexpress.com.sg Megan Ng Su Ting (CEI No.: R23115059) Recruit Express Pte Ltd EA Licence No: 99C4599 *** We regret that only shortlisted candidates will be contacted.
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