ICT resilience analyst

Key Responsibilities • Ad-here & review the project scope and resource needs; follow up meeting schedules and timelines. Prepare meeting minutes. Organize meeting & technical discussion. • Preparing DR project auxiliary documents, broadcast messages via EDM and providing status reports to stakeholders. • Liaise with team member to manage the DR related Change Request implementation requirements and documents. Attend weekly CAB meeting and follow up CR PIV items. • Ensure DR uplifting related project and exercises results are deliverables & meet management expectations. • Assist in the updates and maintenance of the Business Continuity Plan (BCP) and IT Disaster Recovery Plan (DRP). • Ensure all recovery strategies align with regulatory requirements. • Review and update BCM policies annually or following significant organizational changes. • Assist BCM manager for 100% completion of annual Business Impact Analysis (BIA) and BCP updates & their dependencies. • Assist to collate annual risk assessments to identify threats in GRC system. • Work with the team for successful execution of scheduled DR exercise within stipulated Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for various departments. • Coordinate, participate and manage the scheduled bank-wide DR & BCP exercises and activities, this included: • DR Live Failover Exercise • DR Simulation Exercise • DR uplifting related activities • DR certification for on-boarding systems • DR enhancement (HA testing) activities. • Critical Business Function BCP testing for Production Ops. • Annual 3rd party site DR & BCP documentation review. • DR & BCP Tabletop exercise • Assist to document test results, recording incident in the exercise, identify gaps in the recovery process, and track remedial actions to closure. • Manage the maintenance of DR testing sites computer infrastructure, device and peripherals. • Coordinate and manage the installation of latest software, applications, tools, security patching or updates of all the DR testing terminals. Generate inventory list from the DR terminals for recording & review purposes. • Coordinate and follow up with the application and infrastructure of the internal & external Firewall request pertaining on DR network ports. • Prepare DR exercise hour-by-hour plan, walkthrough with all stakeholders. • Prepare DR Change Request, tasks assignment and related documents. • Participate in the Call Tree Crisis Management simulation. • Maintain the emergency notification information and ensure BCP contact lists are always up to date. • Support post-incident reviews to gather "lessons learned" for future resilience. • Develop BCM training materials, EDM, newsletters and online training presentation to educate staff on disaster recovery strategies & crisis escalation and management. • Promote a culture of resilience through regular awareness campaigns, newsletters and EDM. Job Requirements • Bachelor’s degree in computer science, Information Technology or a relevant discipline is required. • ITIL or CBCP or ABCP professional certification is an added advantage but not mandatory. • Experience: 3-7 years of experience in ICT Resilience and IT Disaster Recovery or Business Continuity Management. With proven track record of executing DR drills within stipulated RTO and RPO targets. • At least 3 years of experience within the Banking or Financial Services sector, specifically in disaster recovery frameworks, due to the specialized nature of critical core banking systems. • Technical competencies: • Possesses a strong and in-depth understanding of disaster recovery (DR) site architectures and high-availability configurations. • Familiarity with how core banking applications interact (E.g. Internet & Mobile Banking, SWIFT, payment gateways, Secure FTP, ESB systems) • Experience in managing recovery for hybrid storage environment. • Demonstrates a deep understanding of Cyber Recovery (E.g. Ransomware and DDOS) • Possess excellent communication skills and ability to work with all levels of stakeholders • Willing and able to work on weekends and outside regular business hours to manage and support the Bank’s DR activities. Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg) This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.