About this role
Key Responsibilities • Manage project plans, timelines, dependencies, and milestones to ensure delivery remains on track. • Identify process gaps, gather business requirements, and create or refine user stories. • Collaborate with regional process owners and AI teams to map current and future-state processes, and support the integration of solutions into business-as-usual operations. • Partner with Regional and Technology teams on solution design and deployment, while providing operational inputs throughout the project lifecycle. • Prepare test datasets for proof of concepts (POCs), and monitor solution performance and accuracy. • Ensure compliance with governance standards, partnering with Risk and Compliance teams where required. • Support user training and communications for Operations teams on newly delivered solutions. Basic Requirements • Diploma or Bachelor’s degree in Business, Finance, Banking, Accountancy, or a related discipline. • 0–2 years of experience in project coordination, operations, business support, or a similar role within banking or financial services is preferred. • Strong organizational skills with the ability to manage multiple tasks and deadlines. • Good communication and stakeholder management skills. • Comfortable working with data in Excel and preparing simple reports or presentations. • Strong attention to detail with an interest in process improvement and operational efficiency. • A proactive mindset and willingness to learn in a fast-paced banking environment. • We regret that only shortlisted candidates will be notified. Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified. EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969 By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
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