THE HACENS TALENT PTE. LTD. is hiring for a Level 2 IT Support Engineer | Network Support, Servers, Infrastructure >> logistics & supply chain internship — a 12-month, on-site Finance Accounting role based in JURONG WEST STREET 63, Singapore. It is an unpaid internship. It is open to university students, typically in Year 2–4. Applicants with experience in Switches, Server Administration, Installations, Warehouse Management System Administration, and Technical Customer Support are a strong fit.
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About this role
YOUR NEW JOBAs a Level 2 IT Support Engineer, you'll support and maintain the company's infrastructure environment, including servers, networks, warehouse management systems, & data centre operations. You'll be involved in both day-to-day support and infrastructure improvement projects. This is a 12-month renewable contract role. Work will be onsite in Tuas, Mon Fri office hours. WHAT YOU'LL BE DOING• Administer and support warehouse management systems & server environments • Maintain and troubleshoot network infrastructure including switches, routers, firewalls, WiFi controllers, & access points • Install, configure, and upgrade servers, systems, & infrastructure components • Monitor system performance, capacity, backups, & disaster recovery processes • Support virtualisation platforms & high-availability environments • Assist with cybersecurity hardening, IT compliance, & audit activities • Support infrastructure refresh & improvement projects • Provide technical support for operational & business users WHAT IS NEEDED FROM YOU• 1.5+ years of experience as a Level 2 IT Support Engineer, Infrastructure Engineer, or Network Engineer • Must have hands-on experience with network equipment and switch configuration • Experience supporting servers, infrastructure, & enterprise IT environments • Familiarity with Windows Server, VMware, vCenter, Veeam, Linux, Red Hat, or similar technologies • Understanding of LAN, WAN, routing, switching, & wireless networking • Good troubleshooting & problem-solving skills • Open to occasional overtime WHAT WILL MAKE YOU STAND OUT• Experience supporting warehouse, logistics, or manufacturing environments • Exposure to high-availability systems & virtualisation platforms • Experience with infrastructure projects & system upgrades • Knowledge of IT security, compliance, & audit requirements
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