Product Support Assistant (Airport Retail)

Product Support Assistant Location: Changi Airport Working Hours: Rotating shift between 0530 and 0230 (FT/PT) and 2100 and 0800 (MN) Full-Time & MN Shift: 9.5 hours including 1 hour unpaid break, 42.5 hours per week Part-Time Shift: 9.5 hours including 1 hour unpaid break, min 5 days a week (Min 2 months commitment) Midnight Shift (PT): Min 7 hours per shift, min 4 days a week (Min 2 months commitment) Salary: 2k - 2.4k (Part-time: 13/hour) Responsibilities: • Receive incoming deliveries, label, pick, pack, and transfer stock across stores and terminals. • Conduct stock checks, ensure inventory accuracy, and complete all related documentation correctly. • Replenish store displays, maintain visual merchandising standards, and support online order fulfilment (e.g. IShop Changi). • Inspect items for defects and follow procedures for returns or replacements. • Deliver duty-free items to departure gates before flight closure times. • Keep storeroom and work areas clean, organized, and compliant with safety regulations. • Support various ad-hoc duties as assigned by supervisors or retail managers. Requirements: • Min N-Level or equivalent. • Comfortable with handling movements of heavy loads and carton boxes (10kg to 25kg). • Organised and self-motivated. • Able to thrive under pressure. • Comfortable to work retail and shift hours. • Comfortable to handle liquor and tobacco products. • Must be 21 years old and above as per Tobacco Act. Benefits: • Monthly allowances up to $230. • Annual leave of 12 to 18 days per calendar year. • Medical and dental insurance. • Joining Bonus of $600 for local Full Time new hires, subject to T&C.