Senior Manager, Ticketing & Revenue Strategy

About the Role Join a dynamic Event Programming & Management team to drive ticketing revenue and optimize ticketing operations across a diverse events portfolio. You will lead ticket sales strategies, pricing, distribution, and customer ticketing operations to maximise attendance, revenue, and overalevent performance. Key Responsibilities Ticket Sales Strategy & Revenue Optimization • Develop and implement ticket sales strategies aligned with the events calendar • Design pricing models, bundles, early-bird, and premium offerings • Monitor demand trends and optimise pricing and inventory in real time • Identify upselling and premiumisation opportunities Ticketing Operations & Systems Management • Manage end-to-end ticketing operations across multiple events • Configure ticketing systems, inventory, seating plans, and pricing structures • Oversee ticketing vendor coordination and system readiness • Resolve ticketing and operational issues during sales and event periods Multi-Channel Distribution Management • Manage ticket sales across online, partner, and on-site channels • Develop and maintain distribution partnerships • Ensure pricing consistency and inventory accuracy across channels • Identify new sales channels to expand audience reach Marketing Collaboration & Campaign Support • Work closely with marketing teams on ticket launches and promotional campaigns • Support discounts, bundles, and campaign-driven ticketing initiatives • Track campaign performance and ticket conversion rates Revenue Forecasting & Customer Experience • Forecast ticket sales and attendance trends • Analyse sales performance and customer behaviour • Manage ticketing enquiries, refunds, and issue resolution • Coordinate with operations teams on event-day access and entry management Business Edge Personnel Services Singapore  EA License No: 96C4864  EA Personnel Reg No: R26159908 (Tan Ying Ying)