Student Management Support - Bukit Batok

Contract Period:  From 1 July 2026to 30 June 2027 Working hours: ·    Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunch break ·    Fridays: 8am to 4:30pm, inclusive of 1hr lunch break ·    Service not required on Saturdays, Sundays and gazetted public holidays ·    However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly. Scope of Services: Support Student Development Team (SDT) in student management matters, including case management: 1.         Help to locate and manage student's inholding rooms during case management (e.g. missing students, meltdowns, discipline case). 2.         Support SDT to take statement from students as part of case management. 3.         Supervise student detention and in-school suspension. 4.         Supervise / engage students with additional needs (SwANs) - selected case support. 5.         Assist to review CCTV footage for case management. 6.         Assist the Case Management Team (CMT) to maintain records of all cases. Conduct regular patrols of school premises and nearby premises 1.         Canteen 2.         Free Play areas (e.g. school field, ISH, quadrangle) 3.         Toilet Areas 4.         Classrooms (during SDL – self-directed learning) 5.         Special rooms (e.g. CCA rooms, Dance studio, library) 6.         Out of school (neighboring blocks and playgrounds) – only when necessary Others 1.         Support school events, e.g. Chaperone student supporters for NSG finals, Open House. 2.         During Home-Based Learning and school holidays – attached to school admin / operations teams. 3.         Any other duties as decided by school leaders. Qualification, Skills & Experience: ·     Shall either have prior experience, preferably in a school environment or relevant experience with the skills necessary in handling student management matters. ·     More importantly, must have a heart for and be able to work closely with teenagers. ·     Ability to build rapport with people, manage and work with teenagers, investigative and organizational skills, as well as the ability to remain calm during volatile and fast-paced situations are important.