Senior Business Systems Analyst (Contract)

Job Description: This role combines post-sales engagement management with business systems analysis responsibilities. • As the Engagement Manager, the person will be the main client contact, responding promptly and proactively to project needs, concerns, and deliverables. • Using a consultative approach, the candidate will identify client pain points and recommend suitable solutions to grow Newgen’s business with existing customers. • As a Business Systems Analyst, the individual must have strong functional knowledge products and solutions, along with a solid understanding of their technical architecture. Must have Product experience: • Record Management System • Enterprise content management system • Integration of AI in RMS and ECM • GCC+ working experience in container based Architecture   • Experience in Government sector project in Singapore region. • The role involves working with business users and process owners to gather requirements and document them clearly, reducing ambiguity and enabling smooth coordination with the development and configuration teams. • The objective is to keep the project on track and ensure smooth delivery with minimal issues or gaps. Requirements: • The ideal candidate should hold a degree from a reputable institution and have 6–8 years of experience as a systems analyst or marketing professional for software products such as ERP, CRM, and DMS across industries including BPO, banking, financial services, insurance, e-governance, and telecom. • A strong understanding of software market dynamics and software development processes is required. • The candidate should be proficient in software implementation and demonstrate strong interpersonal, communication, and customer relationship management skills. • Candidates with experience delivering software solutions in insurance, or government sectors will be preferred. Disclaimer: The company is committed to ensuring the privacy and securityof your information. By  submitting thisform, you consent to the collection, processing, and retention of theinformation you provide. The data collected (which may include your contactdetails, educational background, work experience and skills) will be usedsolely for the purpose of evaluating your qualifications for the positionyou're applying for. Your data will be stored securely and retained for theduration necessary to fulfill our hiring process. If you are not selected forthe position, your data will be kept on file for a limited period in casefuture opportunities arise. You have the right to access, correct, or deleteyour data at any time by contacting us at Quess Singapore | A Leading StaffingServices Provider in Singapore (quesscorp.sg) “This is in partnership with the Employment and EmployabilityInstitute Pte Ltd (“e2i”). e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.”