Administrative Processing Officer (GOVT | 12-Months Contract | $3160)

Responsibilities • Process Fee Assistance applications submitted by Student Care Centres • Assess applications against scheme eligibility criteria and recommend suitable subsidy support and assistance duration • Review and manage appeal cases from parents, Student Care Centre operators, social workers, and other relevant parties • Process refunds for overpayments where required • Use internal systems to process applications efficiently and accurately • Ensure applications received are complete and follow up with stakeholders for missing information when necessary • Maintain good understanding of scheme eligibility criteria and Standard Operating Procedures • Support high volume case processing while ensuring accuracy and compliance • Perform any other duties assigned by management Requirements • Degree holders. • Strong analytical and assessment skills • Able to evaluate applications against eligibility criteria accurately • Comfortable managing high volume workloads in a fast-paced environment • IT savvy and proficient in Microsoft Excel • Able to learn and operate various systems effectively • Good communication and stakeholder management skills • Diligent, proactive, and able to multitask • Able to work independently as well as in a team Other Information • Contract position • Suitable for candidates with administrative, operations, claims processing, case processing, or application assessment experience Interested applicants, apply now via MyCareersFuture. Only Shortlisted candidates will be contacted. By applying, you consent to BGC Group Pte Ltd collecting, using, and sharing your personal data for recruitment and job matching, including with our clients and partners. View our Privacy Policy at bgc-group.com/notice-for-job-applicants. Mustika Jeilani (R26159703) BGC Group Pte Ltd EA Licence number: 05C3053